{"id":59365,"date":"2023-03-08T14:01:37","date_gmt":"2023-03-08T13:01:37","guid":{"rendered":"https:\/\/unm.fr\/?p=59365"},"modified":"2023-04-21T14:00:10","modified_gmt":"2023-04-21T13:00:10","slug":"certification-iso-9001-cest-reparti-pour-un-tour","status":"publish","type":"post","link":"https:\/\/unm.fr\/en\/news\/certification-iso-9001-cest-reparti-pour-un-tour\/","title":{"rendered":"Certification ISO 9001 : c&#8217;est reparti pour un tour !"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"59365\" class=\"elementor elementor-59365\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa1aebc e-flex e-con-boxed e-con e-parent\" data-id=\"fa1aebc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12f6eb8 elementor-widget elementor-widget-text-editor\" data-id=\"12f6eb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Depuis 2003, date de sa premi\u00e8re certification ISO 9001, l\u2019UNM n\u2019a cess\u00e9 d\u2019am\u00e9liorer la qualit\u00e9 de ses processus pour toujours mieux r\u00e9pondre aux attentes de ses clients et parties int\u00e9ress\u00e9es. L\u2019audit qui s\u2019est tenu fin janvier est rest\u00e9 dans le sillage des audits pr\u00e9c\u00e9dents et n\u2019a r\u00e9v\u00e9l\u00e9 aucun point sensible ni non-conformit\u00e9.<\/p><p>Dans ses conclusions, l\u2019auditeur a identifi\u00e9 les atouts suivants :<\/p><ul><li>Le syst\u00e8me qualit\u00e9 d\u00e9velopp\u00e9 avec une approche processus adapt\u00e9e<\/li><li>Un plan d&#8217;actions \u00e0 mener face aux risques et opportunit\u00e9s syst\u00e9matiquement \u00e9tabli<\/li><li>Une approche de gestion des activit\u00e9s men\u00e9e avec pr\u00e9cision<\/li><li>Une int\u00e9gration des nouveaux collaborateurs selon un processus pertinent<\/li><li>Une mesure de la satisfaction client par des appr\u00e9ciations \u00e9crites compl\u00e9t\u00e9es par des verbatims d\u00e9clar\u00e9s par les parties int\u00e9ress\u00e9es<\/li><li>Le leadership<\/li><\/ul><p>Ces critiques \u00e9logieuses r\u00e9compensent l&#8217;engagement constant et permanent de l\u2019ensemble des collaborateurs de l\u2019UNM. Ce haut niveau de qualit\u00e9 est aussi la garantie de la r\u00e9silience de l\u2019organisation face \u00e0 des \u00e9v\u00e8nements adverses, et de sa capacit\u00e9 \u00e0 saisir toutes les opportunit\u00e9s, au service de ses parties prenantes.<\/p><p>La qualit\u00e9 n\u2019est pas concevable sans management de l\u2019am\u00e9lioration continue : cette derni\u00e8re s\u2019appuie sur une d\u00e9marche Lean Management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Depuis 2003, date de sa premi\u00e8re certification ISO 9001, l\u2019UNM n\u2019a cess\u00e9 d\u2019am\u00e9liorer la qualit\u00e9 de ses processus pour toujours mieux r\u00e9pondre aux attentes de ses clients et parties int\u00e9ress\u00e9es. L\u2019audit qui s\u2019est tenu fin janvier est rest\u00e9 dans le sillage des audits pr\u00e9c\u00e9dents\u2026 <\/p>\n","protected":false},"author":8,"featured_media":59326,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"date-de-webinaire":0,"heure-webinaire":"","duree-webinaire":"","lien-bouton-cta":"","footnotes":""},"categories":[42],"tags":[],"normes-associees":[],"thematique":[2897],"class_list":["post-59365","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualite","thematique-vie-de-lunm"],"_links":{"self":[{"href":"https:\/\/unm.fr\/en\/wp-json\/wp\/v2\/posts\/59365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/unm.fr\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/unm.fr\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/unm.fr\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/unm.fr\/en\/wp-json\/wp\/v2\/comments?post=59365"}],"version-history":[{"count":7,"href":"https:\/\/unm.fr\/en\/wp-json\/wp\/v2\/posts\/59365\/revisions"}],"predecessor-version":[{"id":72194,"href":"https:\/\/unm.fr\/en\/wp-json\/wp\/v2\/posts\/59365\/revisions\/72194"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/unm.fr\/en\/wp-json\/wp\/v2\/media\/59326"}],"wp:attachment":[{"href":"https:\/\/unm.fr\/en\/wp-json\/wp\/v2\/media?parent=59365"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/unm.fr\/en\/wp-json\/wp\/v2\/categories?post=59365"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/unm.fr\/en\/wp-json\/wp\/v2\/tags?post=59365"},{"taxonomy":"normes-associees","embeddable":true,"href":"https:\/\/unm.fr\/en\/wp-json\/wp\/v2\/normes-associees?post=59365"},{"taxonomy":"thematique","embeddable":true,"href":"https:\/\/unm.fr\/en\/wp-json\/wp\/v2\/thematique?post=59365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}